Customer Support
During the month of June our team will be relocating our operation to a new shop. Orders placed or outstanding during this time will see a delay in fulfillment due to these external factors.
We appreciate your patience regarding this matter. Should you have questions or concerns regarding a specific order please don't hesitate to reach out to our customer support email where we would be happy to assist you.
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If you are experiencing issues with your order and require assistance please contact us at contact@orchideight.com
To smoothly and effectively resolve any issues with your order please include the following information in your message: Your order number, your name, your shipping address, and if provided, your phone number.
Thank you for your business
The Orchid Eight team.